Some people just don't listen

Okay, I need to vent a little. One of the major things I really don’t care about is how some people think they naturally know that they are better than you, especially at your job. I don’t know when being a Heating and A/C specialist has become a lower status job to some people, but it’s easily annoying. Anyways, there’s a few regular customers that I have at our Heating and A/C business, and they are the type I don’t care for to deal with. This is the type that instantaneously assumes they know more than you, and any advice you give them just goes through 1 ear and out the other. It’s absurdly frustrating. A sweet example of this is last Friday, I went to 1 of these customer’s houses, because their cooling system was making a very bizarre clicking noise, and not the respected clicking noise they make when they turn on. I go over to inspect the air conditioner unit, and I easily see why it is making a bizarre noise. The capacitor was about to fail, which was extreme and could screw up their entire heating and cooling system. Suddenly, they changed their mind and thought that I was over worrying and figured that it was a branch tapping against their Heating and A/C devices. I’m not sure why they would call me out if they thought it was just a branch, but whatever, it’s their cash. I warned them anyway that they needed a more up-to-date capacitor, but I could tell that they weren’t listening, then guess what I had to do a couple of weeks later? Yep, replace their entire air conditioner device because the capacitor had utterly destroyed it. I still have this customer, and they still don’t listen to me. Some people never ever learn.

Smart HVAC

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